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Human Resources

Creating a Vibrant and Pleasant Workplace

Creating a Vibrant and Pleasant Workplace

Work Life Management Value for Time – A New Workstyle Creating a New Benesse

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Benesse Corporation seeks to develop the independence and responsibility of each employee, encouraging them to pursue personal goals and manage the balance between their work and their personal lives well. Based on this approach, the company is implementing work-life management initiatives. It aims to rigorously implement these initiatives as personnel measures not just for female employees but for all employees. The company aims for all employees to be efficient and realize work of high productivity and high added value; be attentive at work and in activities relating to the community or society; and take a wider perspective. The company sees its role as supporting employees' own efforts to achieve these goals. Accordingly, it is implementing three main initiatives: 1. Ensure well-focused work; 2. Provide support when needed, such as for childcare, nursing, and nursing care; and 3. Support health management.

From fiscal 2015, we have been innovating our approach to work under the slogan "Value for Time – a New Workstyle Creating a New Benesse." The message is to increase the speed and quality of our work and deliver high-performance while enjoying life in full by reducing overtime (overtime zero). "Overtime zero" is by no means a token effort at cost reduction, but has been positioned as an initiative to strengthen our competitiveness as a company, which is a major task for management. Management will take the lead in promoting this initiative.

  • Benesse Corporation's Work Life Management Measures
  • Benesse Corporation Work-life Management-related Data (regular employee)
Benesse Corporation

Occupational Health and Safety Initiatives

Every Benesse Group company has health and safety committees and implements medical checkups as required by law as part of efforts to keep employees healthy. We are also taking steps as a Group to promote healthcare, including sharing cases at Group human resources manager meetings, enhancing industrial physician systems and setting up consultation desks. Moreover, all Benesse Group companies use external employee assistance programs (EAPs). These are only a few examples of our wide-ranging activities on this front.

Benesse Holdings, Inc., Benesse Holdings, Inc. Sustainability Promotion, Benesse Holdings, Inc. Corporate Communications & Investor Relations Department, Benesse Holdings, Inc. Administrative Division, Benesse Corporation, Benesse Foundation for Children, Benesse Educational Research and Development Institute, Berlitz Corporation, SIMUL INTERNATIONAL, INC., Tokyo Individualized Educational Institute, INC.,, Ochanomizu Seminar Co., Ltd., UP Inc., Benesse Style Care Co., Ltd., Benesse Business-mate, Inc., Benesse Socius, Inc., Fukutake Foundation, FUKUTAKE EDUCATION AND CULTURE FOUNDATION

Operation of the "Speak Up Line" group whistleblower program

The Benesse Group operates an internal whistleblower program called the "Speak Up Line" to provide a means of speedily reporting and obtaining advice in the event of the discovery of illegal acts, misconduct, or infringements of the articles of association or internal regulations.

Group companies work to prevent and rapidly resolve various issues through appropriate utilization of this program.

Benesse Holdings, Inc., Benesse Holdings, Inc. Sustainability Promotion, Benesse Holdings, Inc. Corporate Communications & Investor Relations Department, Benesse Holdings, Inc. Administrative Division, Benesse Corporation, Benesse Foundation for Children, Benesse Educational Research and Development Institute, Berlitz Corporation, SIMUL INTERNATIONAL, INC., Tokyo Individualized Educational Institute, INC.,, Ochanomizu Seminar Co., Ltd., UP Inc., Benesse Style Care Co., Ltd., Benesse Business-mate, Inc., Benesse Socius, Inc., Fukutake Foundation, FUKUTAKE EDUCATION AND CULTURE FOUNDATION

Introduction: Aiming to create a workplace that motivates employees and enables them to work with enthusiasm

The Benesse Group wants its employees to perform their duties with a positive attitude and enthusiasm and to find fulfillment in their work. To achieve this, we consider it important that (1) our employees maintain good health, (2) diverse human resources are able to utilize their talent, and (3) we create an open workplace environment.
Good health is vital for employees to fully utilize their talent and to work with a positive attitude. In addition, a workplace environment that enables diverse human resources to flourish is indispensable in nurturing a corporate culture of trying to learn from each other for mutual growth.
Furthermore, we consider that a workplace where opinions are exchanged freely and where each person feels safe to express their opinions will inspire free and innovative ideas. We will continue striving to improve the performance of each employee and to ensure the growth of individuals as well as our companies.

Benesse Holdings, Inc., Benesse Holdings, Inc. Sustainability Promotion, Benesse Holdings, Inc. Corporate Communications & Investor Relations Department, Benesse Holdings, Inc. Administrative Division, Benesse Corporation, Benesse Foundation for Children, Benesse Educational Research and Development Institute, Berlitz Corporation, SIMUL INTERNATIONAL, INC., Tokyo Individualized Educational Institute, INC.,, Ochanomizu Seminar Co., Ltd., UP Inc., Benesse Style Care Co., Ltd., Benesse Business-mate, Inc., Benesse Socius, Inc., Fukutake Foundation, FUKUTAKE EDUCATION AND CULTURE FOUNDATION, CLASSICO Inc.

[1] Benesse Group’s Health Management Efforts

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The Benesse Group earnestly began health management in 2019. The health of our employees and their families is an important capital for the company. Health management is therefore one of our important management challenges.
We do not see the issue of health only as a compliance issue concerning occupational health, nor do we see it only as a risk management issue such as the loss of labor through employees’ illnesses and injuries. Under our corporate philosophy of “Benesse (Well-being),” we believe that creating a work environment that enables our employees to work in a vigorous, enthusiastic way and making best use of their talent will ultimately make us an indispensable group of companies that seek to deliver services that enrich people’s lives and that our customers, regions, and society as a whole can support. To attain this goal, our companies, employees, and health insurance cooperatives are all working as one to pursue better health.

Benesse Group Health Declaration

The Benesse Group announced the Benesse Group Health Declaration in January 2018 in our efforts to become the No.1 company in terms of employee health.

Benesse Group Health Declaration

Driven by its corporate philosophy of “Benesse (Well-being),” the Benesse Group declares its commitment to working to maintain and promote the health of our employees and their families.

  • We will work to maintain and promote the health of each and every employee in both mind and body and create environments that enable employees to work in a vigorous, enthusiastic way.
  • We will provide not only employees but also their families with support for improving their mental and physical health.
  • We will strive to live up to the expectations of communities and society as a whole through a variety of measures, such as innovating workstyles and reducing medical expenses, as we promote the health of employees and their families.
  • We will pursue better health through a far-reaching, collaborative effort, spanning our companies, employees, and health insurance cooperatives, in order to fulfill our aims of delivering services that enrich people’s lives and embodying an indispensable group of companies that customers, communities, and society as a whole can support.

Tamotsu Adachi
Representative Director, President and CEO
Benesse Holdings

Health Management Support Structure

The Benesse Group promotes group-wide health measures under a structure with the President of Benesse Holdings as Chief Health Officer and the Bureau of Management of Good Health established in the Human Resources Division collaborating with human resources, safety, and health sections of each group member company.

Past Health Initiatives and Achievements

[FY2018] Health Challenge Campaign with approximately 300 participants

The participating teams and individuals chose a health action from 20 options, which included actions such as going on a diet, stop smoking, and having regular walks, and continued the same action for two months. Group Human Resources in Benesse Holdings functioned as the secretariat of the Campaign, while the director in charge took the lead in participating in the Campaign. Approximately 300 employees and 23 teams participated from Group companies including Benesse Corporation and Benesse Style Care.

As a result of the Campaign, 73.8% of the participants saw some improvement in their general wellness, lifestyle habits, weight, blood pressure levels, or other health statistics.
Good health is the most important factor for individuals to fully unleash their potential. The survey results and the actual cases reconfirmed that a small trigger could change people’s health awareness, leading to an improvement in their lifestyles.

[FY2019] Seminar on improving women’s health, exercise, and diet promotes change in behavior

Based on the results of the Health Scoring Report* and a health awareness survey conducted by Benesse Corporation, we had identified the Group’s health challenges as improving diets and reducing health problems with no clearly identified cause.
To resolve the first issue, we planned a seminar consisting of a lecture and practical training with the theme of improving a diet. For the second issue, we also planned an online seminar on the prevention and care of women’s diseases. These are group-wide initiatives offered to employees in Japan as well as overseas. According to the results of a survey of the seminar participants conducted more than six months after the seminars, nearly 70% of the participants experienced positive change in their lifestyle habits that had led to a better health outcome.

*The Health Scoring Report is a report on the physical condition, medical costs, prevention and health improvement efforts, and other health-related issues of the members of health insurance cooperatives and so on. Scores are given to the assessment results and notified to the management.

[FY2020] Online health seminar reflecting new workstyles

In addition to the challenges identified in the previous years, we are promoting measures that address the issues unique to this term. These include the growing health awareness in the face of the COVID-19 infection risk and the lack of exercises in the new, rapidly expanding workstyle environment such as telework. As in the previous year, we have, among other things, offered a women’s health seminar and short exercise seminar continuously for a certain period. Delivering these seminars online has enabled participation of a broader scope of employees.

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Recognition of Our Human Resources Development Efforts

Under the Certified Health & Productivity Management Organizations Recognition Program operated by the Ministry of Economy, Trade and Industry of Japan, three companies of the Benesse Group, namely, Benesse Holdings Inc., Benesse Corporation, and Tokyo Individualized Education Institute, Inc. are recognized for their health management efforts in the large enterprise category, while Benesse Business-mate, Inc. is recognized in the small to medium-sized enterprise category.
The Program commends the following three initiatives of the Group: work-life management based on the management philosophy, “Benesse (Well-being)”; group-wide healthcare initiatives; and enhancement of staff in charge of maintaining and promoting health.


[Certified Health & Productivity Management Organizations Recognition Program]

This Program is designed to award corporations, including large enterprises and small to medium-sized enterprises, for practicing particularly outstanding health management such as initiatives addressing health issues in their regions or health enhancement initiatives promoted by Nippon Kenko Kaigi.
It aims to identify corporations with outstanding health management efforts to create an environment where they can be socially recognized by their employees, jobseekers, related companies, financial institutions, and others as corporations that are strategically working on employees’ health management from the business management perspective.

Benesse Holdings, Inc., Benesse Holdings, Inc. Sustainability Promotion, Benesse Holdings, Inc. Corporate Communications & Investor Relations Department, Benesse Holdings, Inc. Administrative Division, Benesse Corporation, Benesse Foundation for Children, Benesse Educational Research and Development Institute, Berlitz Corporation, SIMUL INTERNATIONAL, INC., Tokyo Individualized Educational Institute, INC.,, Ochanomizu Seminar Co., Ltd., UP Inc., Benesse Style Care Co., Ltd., Benesse Business-mate, Inc., Benesse Socius, Inc., Fukutake Foundation, FUKUTAKE EDUCATION AND CULTURE FOUNDATION, CLASSICO Inc.

[2] Benesse Group Utilizes Diverse Human Resources

An environment where diverse human resources can unleash their abilities is a prerequisite for nurturing a corporate culture where each employee tries to improve by learning from each other for their respective growth.
The Benesse Group has in the past attracted much attention as a company that promotes the career advancement of women. As the ratio of employees aged 50 or over is increasing, we have begun creating new systems and starting new initiatives to establish an environment where our human resources can utilize their talents according to the different stages of their lives.

Work-Life Management at Benesse Group

The Benesse Group Principles state, “We believe that before we become good business people, we must live as responsible members of society…”. True to this sentiment, we have practiced the concept of work-life management for over ten years, respecting work as well as other areas of lives.
We have naturally been working on initiatives to help our employees fulfill their work and parenting responsibilities. In addition, we have in the last few years improved and expanded our support for employees who are caring for their elderly parents.

In addition, the Benesse Group continues to promote productivity improvement through the elimination of long working hours and the realization of a healthy work-life balance.

Benesse Corporation
Work-life Management Data (full-time employees)

Overtime work hours
(Average hours per month in FYE March 31, 2020)*
34.3 hours
Annual leave utilization rate
(Average utilization rate a year in FYE March 31, 2020)
60%
Number of male employees who took childcare leave
(FYE March 31, 2020)
11
Number of employees who took nursing care leave
(FYE March 31, 2020)
0
Average years of continuous service
(FYE March 31, 2020)
Men 12.0 years
Women 12.6 years

*Regular working hours: 7 hours/day

*As a prevention measure for COVID-19 infections, we revised our previous request-based teleworking system. Our employees, in principle, now must work from home during the period when a state of emergency is declared. Even after the state of emergency ends, we recommend them to combine working from home and in the office or to work in staggered hours depending on the situation of their duties.

Our Initiatives and Achievements

The Benesse Group began offering a seminar on fulfilling one’s responsibilities as a worker and carer in the fiscal year 2015, mainly for the employees of Benesse Corporation. In the fiscal year 2018, approximately 200 employees of the Group participated in this seminar.
The seminar is attracting much attention and proving to be highly useful as the ratio of employees aged 50 or over who are gradually approaching the reality of caring for their elderly parents increases (16% in the fiscal year 2018 to the projected 31% in the fiscal year 2025 at Benesse Corporation). The satisfaction level of the seminar participants has constantly been close to 100%.
We delivered the seminar online in the fiscal years 2018 and 2019. An increasing number of employees have begun thinking about fulfilling responsibilities as a worker and carer.

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Seminar for Group Employees on Fulfilling Responsibilities as a Carer and Worker

(Delivered three sessions online in July 2019)

The level of satisfaction among the seminar participants is high (with 95% of the participants replying that the seminar was useful in the participant survey). The participants left comments such as the following: “The seminar helped me better understand about caring for aged parents. It made me realize I need to start preparing soon,” “I was relieved to learn that there are individual helpdesks within the Group,” and “I liked that I could hear the realistic opinions of other people in the chat-style seminar.” The seminar helps our employees prepare themselves for the reality of caring for their parents while working.

Benesse Holdings, Inc., Benesse Holdings, Inc. Sustainability Promotion, Benesse Holdings, Inc. Corporate Communications & Investor Relations Department, Benesse Holdings, Inc. Administrative Division, Benesse Corporation, Benesse Foundation for Children, Benesse Educational Research and Development Institute, Berlitz Corporation, SIMUL INTERNATIONAL, INC., Tokyo Individualized Educational Institute, INC.,, Ochanomizu Seminar Co., Ltd., UP Inc., Benesse Style Care Co., Ltd., Benesse Business-mate, Inc., Benesse Socius, Inc., Fukutake Foundation, FUKUTAKE EDUCATION AND CULTURE FOUNDATION, CLASSICO Inc.

[3] Creating an Open Workplace Environment

The Benesse Group’s businesses such as education and aged care require us to have a particularly strong sense of ethics. This means that each employee of the Group needs to understand compliance for the Group to conduct its corporate activities correctly and sincerely. We also have a structure that communicates this awareness of our employees to companies to improve our daily operations and workplaces.

Operation of GAMBA

The Benesse Group conducts a survey of all its employees to assess the present status of each company’s organization and culture.
Nearly 100 per cent of our employees participate in the survey that asks questions from the viewpoints of business administration of the Group and companies, organizational management, employee motivation, and compliance. The results of the survey are analyzed at each layer from the management level to each business line and utilized for business and organizational management. Designed to listen to the voice of each employee carefully and to utilize it for our future, the initiative has taken roots within the Group.

Benesse Group’s Speak Up Line System

The Benesse Group has established Speak Up Line as a whistleblowing system for our employees to speedily seek advice on or report any illegal or fraudulent activities or any violation of the Articles of Incorporation or other internal rules.

We work on preventing and promptly solving various types of problems as a company through the appropriate use of this system.

Benesse Holdings, Inc., Benesse Holdings, Inc. Sustainability Promotion, Benesse Holdings, Inc. Corporate Communications & Investor Relations Department, Benesse Holdings, Inc. Administrative Division, Benesse Corporation, Benesse Foundation for Children, Benesse Educational Research and Development Institute, Berlitz Corporation, SIMUL INTERNATIONAL, INC., Tokyo Individualized Educational Institute, INC.,, Ochanomizu Seminar Co., Ltd., UP Inc., Benesse Style Care Co., Ltd., Benesse Business-mate, Inc., Benesse Socius, Inc., Fukutake Foundation, FUKUTAKE EDUCATION AND CULTURE FOUNDATION, CLASSICO Inc.

Last updated : 2021/04/15