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Sustainability Management

Communication with Stakeholders

Communication with Stakeholders

With the Benesse Group's sustainability, we hold that each and every one of our employees will practice our corporate philosophy of “Benesse – well-being,” and carry it to their local communities, to society at large, and to the future.

We manage both principles and profit in our sustainability activities and expand our business activities, which are balanced between society, the environment, and the economy, while also working to solve the social problems faced by our stakeholders.

Stakeholder engagement

Stakeholders Engagement Initiatives
Customers

Continuous creation of services related to current and future problem solving for customers through appropriate communication with customers.

【Example Initiatives】

  • ・Customer questionnaires
  • ・Having customers' opinions influence business activities through face-to-face communication
Employees

Development of fair and vibrant workplaces through communication with employees.

【Example Initiatives】

Suppliers and partners

Treating partners as important co-creators of value and maintaining good trust-based relationships.

【Example Initiatives】

  • ・Regular audits in Japan and overseas
Communities and society

While creating local job through  business activities,  we generate new value and realize a society of abundance through education, culture, art, with the people living in the community.

【Example Initiatives】

Shareholder and investors

Disclosure through appropriate media and opportunities to maintain lasting trust with shareholders and investors.

【Example Initiatives】

Benesse Stakeholder Dialogue

We regularly hold Benesse Stakeholder Dialogue as a place for conversation between experts in social issues from a variety of fields, intellectuals, and management.

Tamotsu Adachi, Representative Director and Chairman and CEO of Benesse Holdings, and Akie Iriyama, professor of graduate studies at Waseda University
December 2020
Tamotsu Adachi, Representative Director and Chairman and CEO of Benesse Holdings, and Akie Iriyama, professor of graduate studies at Waseda University
"The Search of Knowledge, Advanced by Core Businesses and New Areas: What Future Image is the Benesse Group Creating?"【Japanese】
Tamotsu Adachi, Representative Director and Chairman and CEO of Benesse Holdings, and Kouichi Sakai, publisher of Nikkei ESG
March 2021
Tamotsu Adachi, Representative Director and Chairman and CEO of Benesse Holdings, and Kouichi Sakai, publisher of Nikkei ESG
"Becoming a Company that Leads the World in Strengthening the Value of Human Resources and Considering Education and Care"【Japanese】
Benesse Holdings, Inc., Benesse Holdings, Inc. Sustainability Promotion, Benesse Holdings, Inc. Corporate Communications & Investor Relations Department, Benesse Holdings, Inc. Administrative Division, Benesse Corporation, Benesse Foundation for Children, Benesse Educational Research and Development Institute, Berlitz Corporation, SIMUL INTERNATIONAL, INC., Tokyo Individualized Educational Institute, INC.,, Ochanomizu Seminar Co., Ltd., UP Inc., Benesse Style Care Co., Ltd., Benesse Business-mate, Inc., Benesse Socius, Inc., Fukutake Foundation, FUKUTAKE EDUCATION AND CULTURE FOUNDATION, CLASSICO Inc.

Activities through foundations

Benesse Group's solution for the social issue  through its operations, which are supported numerous stakeholders, go along with the missions of three foundations that promote social activity.

We work to solve social problems by supporting these foundations that aim to solve social problems through supporting the children who will carry the future and supporting the creation of good communities centered on education, culture, and art.

ベネッセのCSR全体像

This foundation was established in 2014 to achieve a society where children can expand their potential in an environment in which children with promising futures can learn with peace of mind.

ベネッセこども基金 4つのテーマ

This foundation carries out art activities centered around three projects: art museums on Naoshima, Teshima, and Inujima, aid projects for regional development through culture and art all over Japan, and independent and joint projects to support Art Setouchi, etc.
Through these activities, the foundation aims to help build better communities full of smiling seniors considering Benesse to mean "well-being".

地中美術館  写真: 大沢誠一
Chichu Art Museum Photo: Seiichi Ohsawa

This foundation supports activities that solve problems in the local community and create social value through education, culture, and art. They carry out their subsidy programs, awards, and independent projects, aiming to contribute to the development of human resources and the local community in Okayama Prefecture.

公益財団法人 福武教育文化振興財団

Benesse Holdings, Inc., Benesse Holdings, Inc. Sustainability Promotion, Benesse Holdings, Inc. Corporate Communications & Investor Relations Department, Benesse Holdings, Inc. Administrative Division, Benesse Corporation, Benesse Foundation for Children, Benesse Educational Research and Development Institute, Berlitz Corporation, SIMUL INTERNATIONAL, INC., Tokyo Individualized Educational Institute, INC.,, Ochanomizu Seminar Co., Ltd., UP Inc., Benesse Style Care Co., Ltd., Benesse Business-mate, Inc., Benesse Socius, Inc., Fukutake Foundation, FUKUTAKE EDUCATION AND CULTURE FOUNDATION, CLASSICO Inc.

Reporting

We publish sustainability reports to make the group's environmental and social impacts transparent and to explain the group's sustainability activities to stakeholders.
As coverage can vary depending on the data and description details, the target scope of reporting are added for each reporting section.

Entities covered

Reports cover the Benesse Group, including Benesse Holdings and consolidated group companies in Japan and overseas.

Period covered

The latest report focuses on activities in FY2020 (April 1, 2020 – March 31, 2021). However, it also includes some information on activities prior to and after this period.

Date of publication of integrated report

August 2019 (previous issue: August 2013)

Guidelines referenced

GRI (Global Reporting Initiative) GRI Standards

Benesse Holdings, Inc., Benesse Holdings, Inc. Sustainability Promotion, Benesse Holdings, Inc. Corporate Communications & Investor Relations Department, Benesse Holdings, Inc. Administrative Division, Benesse Corporation, Benesse Foundation for Children, Benesse Educational Research and Development Institute, Berlitz Corporation, SIMUL INTERNATIONAL, INC., Tokyo Individualized Educational Institute, INC.,, Ochanomizu Seminar Co., Ltd., UP Inc., Benesse Style Care Co., Ltd., Benesse Business-mate, Inc., Benesse Socius, Inc., Fukutake Foundation, FUKUTAKE EDUCATION AND CULTURE FOUNDATION, CLASSICO Inc.