This Policy applies to all directors and employees of the Benesse Group (Benesse Holdings, Inc. and its affiliated companies).
This Policy will also be put into practice through our relationships with our business partners and suppliers.
Pursuit of Human Rights Principles and Standards
We will pursue human rights initiatives based on the International Bill of Human Rights (Universal Declaration of Human Rights and International Covenants on Human Rights), the International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work, the Ten Principles of the United Nations Global Compact, and the United Nations Guiding Principles on Business and Human Rights.
Our Responsibilities Regarding Respect for Human Rights
We will respect diversity in our own corporate and business activities and will eliminate discrimination or violations of human rights.
As a leading company in education and nursing care, we have a responsibility to always ensure the respect of human rights in the provision of our products and services.
We will also respect diversity within the workplace and continue to demonstrate our values and philosophy for the “Well-Being” of our customers and other stakeholders with responsibility and integrity.
Human Rights Due Diligence
We will develop mechanisms for human rights due diligence and take ongoing actions in our efforts to identify and prevent or mitigate any negative impacts by the Group on human rights.
Further, in such cases where a negative impact on human rights caused by our business partner or supplier is directly or indirectly related to the businesses or services of the Benesse Group, we will seek remedial measures so as to respect and not infringe upon human rights.
Compliance with Applicable Laws
We will respect internationally recognized human rights standards to the maximum extent possible as well as comply with all laws and regulations of the countries and regions where we conduct our business activities.
We will conduct ongoing education and training of our employees to ensure that this Policy is properly incorporated and firmly established in the respective locations of our corporate and business activities. We will also ensure that each and every one of our employees has a full understanding of this Policy and is supported in being able to practice respect for human rights.
We will take appropriate steps and strive to remedy the situation in such cases where it becomes apparent that we have caused or been in some way involved in a negative impact on human rights.
Dialogue and Discussions
We will communicate our human rights initiatives under this Policy through different channels, including our website.
We will also engage in active dialogue and discussions with relevant stakeholders to properly understand and respond to potential and actual impacts on human rights by the Group.
Established on June 22, 2020
Benesse Holdings has established a Human Rights Promotion Subcommittee as a subordinate organization of the Sustainability and ESG Promotion Committee to strengthen human rights initiatives. We have begun to create a human rights due diligence system based on the Group Human Rights Policy. During FY2020, Benesse started conducting human rights assessments of some companies in the Group and the assessment results were reported to the Sustainability Committee. Benesse will continue to roll out human rights initiatives across the entire Group step by step, supervising compliance with the Group’s Human Rights Policy and the progress of these initiatives via the Sustainability Committee.
In 2020 Benesse started conducting human rights due diligence with the assistance of external experts, in accordance with the UN Guiding Principles on Business and Human Rights.
Human rights risks to be assessed during the human rights assessment were listed based on material considerations and issues relating to the Group’s corporate activities. These were determined in accordance with international standards and guidelines that define material human rights issues, using Benesse’s own employment/work rules relating to human rights for reference.
|Step 1||Step 2||Step 3||Step 4|
|Confirm standards to apply||Design assessment sheet||Conduct human rights assessment||Evaluate & report|
As a result of the human rights assessment, we identified the following as key themes subject to potential risk and confirmed that continuous risk management is being conducted with regard to these themes.
As a company that operates educational businesses for children, we believe that it is never acceptable to impede compulsory education or violate children’s rights by requiring minors under the age of 18 to perform hazardous, harmful work prohibited under labor conventions.
Furthermore, as many of the Benesse Group’s businesses, including its nursing care and cram school businesses, provide customers with person-to-person services of high added value, we place importance on respect for fundamental human rights within our business activities.
We will continue to monitor the situation with regard to the key human rights themes identified within the Group. Next fiscal year, we plan to further increase the number of Group companies for which we conduct human rights due diligence.
|Key Human Rights Themes Identified||Risk Management|
|Eradication of child labor||Regular audits are conducted by an external organization and we continuously monitor to ensure that respect for human rights and appropriate working environments are maintained by our suppliers.|
|Prevention of abuse||In our nursing care business, we administer regular questionnaires to all care workers to promptly identify any behavior that could develop into abuse and deal with it appropriately before actual abuse occurs. We also hold monthly meetings of a committee that works to prevent abuse in care homes.|
|Prevention of harassment in the workplace||To raise awareness of harassment among employees, we hold group sessions to go through documents setting out our standards, and provide guidance for managers and other employees including harassment-related training.
Note: We also offer a consultation service specifically for harassment-related issues.
The Benesse Group operates its businesses globally, promoting Group-wide diversity and inclusion while implementing a range of measures to deal with issues of harassment and discrimination.
As a specific example, it has set up internal reporting mechanisms for passing on information or seeking advice regarding compliance-related concerns including potential human rights violations, discrimination, or harassment.
|Internal Reporting Mechanism||Overview|
|Benesse Group Speak-Up Line||A mechanism for reporting the discovery of illegal or dishonest behavior, or violations of a company’s articles of incorporation or internal rules|
|Audit & Supervisory Board Member Hotline||A mechanism for reporting in cases where senior management may be involved, or similar situations|
Note: Every effort is made to ensure that these reporting mechanisms can be used with peace of mind; for example, they are located outside the company itself and they can be used anonymously.
In addition to the above, we also offer a consultation service provided by an external specialist organization that employees can use to seek advice related to harassment.
For non-Japanese employees, we confirm visa status after an employee joins the company and do not make the type of demands that can lead to forced labor, such as requiring that a Group company takes possession of an employee’s passport or other important documents.
We also take other steps to ensure employees’ human rights are respected by instilling awareness of the relevant policies throughout the Group and implementing training.
As part of our efforts to promote awareness of human rights within the Group, we conduct human rights training for new recruits and harassment training for managers and other employees on an annual basis, aiming to minimize the number of instances that occur.。
The Benesse Group upholds the education and lifestyles of each child and supports the building of skills to create the future.Holding up the offering of learning opportunities to all as an important issue, we aim to respond to every person's desire to learn, provide accessible learning, and create a future where growth is possible.
For the GTEC, an English exam offered by the Benesse Corporation, we took people with disabilities into consideration for the four skills tested (listening, reading, writing, and speaking) with Braille versions, large print versions, considerations for time for the listening and speaking portions, scoring considerations, and more.
In response the sudden decision to close schools, we quickly developed ways to deliver required learning to students from preschool to high school so that learning wouldn't stop and daily rhythms wouldn't be disrupted.
|Kodomo Challenge||Online kindergarten, offering opportunities for regular nursery school and kindergarten growth even while at home
Exercise videos with Shimajiro and Hello Kitty to reduce stress due to lack of exercise
|Shinkenzemi||The Haru no Sofukushu Doriru ("Spring Comprehensive Review Drills") original educational materials
Kyo no Jikanwari ("Today's Timetable") online classroom
Study consultations with current university students using live-streaming
|Shinkenzemi Private Lessons||Offering online lessons|
|duda Campus||duda Campus Seminar online course|
Working in the long term senior care service business, Benesse Style Care established the Benesse Style Care Declaration that demonstrates actions and criteria for what employees should value in order to realize well-being in both customers and employees.n the Declaration, a customer-centered approach is put first and it is made clear that priority will be given to having customers live in their own way above everything else.Human rights will also be adequately considered when conducting business, and the Declaration defines principles to prevent expressions and actions that cause anyone to suffer and cause people with certain attributes to feel discomfort from discrimination based on race, nationality, beliefs, gender, or disability.
All employees undergo Style Care Declaration training once a year, regularly spreading information and improving awareness.
As a measure against mistreatment, we regularly survey all nursing care professionals to quickly discover signs that lead to mistreatment and respond appropriately before it occurs.We work to improve each of the opinions raised in this process.We also host a monthly committee to prevent mistreatment within homes and work to ensure the safety of our customers and employees.We have also established a standard for responding to mistreatment and enforce thorough and suitable responses when mistreatment occurs.In addition to holding training for managers and familiarizing employees with consultation services as a measure against harassment, we have established harassment response guidelines for harassment to employees from users or their families and aim to create an environment where employees working in a caregiving situation can continue to work safely and securely.
Last updated : 2021/08/31